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As the year came to a close, we posed a familiar New Year’s question to ConnectedCRM thought leaders: What’s your resolution for 2026?
The answers weren’t about small optimizations or quick wins. They reflected a much bigger ambition—a fundamental shift in how CRM fuels growth.
That perspective became the foundation of our CRM Revolutions Report, which outlines five ways marketers can transform CRM from a supporting function into a true growth engine in 2026.
Join us for this webinar as the report’s contributors bring these perspectives to life—sharing what’s changing, why it matters now, and how marketers can put these shifts into action in the year ahead.
Publicis Groupe is a global leader in communication. The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation. With expertise across Communication, Media, Data, and Technology, the Groupe helps brands deliver personalization at scale—integrating identity, media, and CRM to drive data-driven customer growth. ConnectedCRM is Publicis Groupe’s centralized hub for CRM enablement, education, and innovation—connecting paid and owned with identity, for loyalty that lasts
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